Our latest research on access to banking services in Northern Ireland has shown that Northern Ireland has lost 27% of its total bank branch network in less than three years.
Research regarding consumer attitudes to energy transition issues, the purpose of which was to gather evidence of public opinion and sentiment in order to provide both ourselves and key stakeholders with insights into the level of consumer support, education and protection required to meet established net zero goals.
This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in June 2023.
Our research has revealed that people in Northern Ireland with food allergies and intolerances (foodhypersensitivities) are impacted by high costs and lack of availability when buying free-from food and drinks.
Our Consumer Insights Report shows what consumers in Northern Ireland have been experiencing in the last year regarding their household finances, consumer issues, scams, and shopping around for essential goods and services.
Key Findings:
Nearly two in five (38%) respondents had been targeted by a scam in the three years prior to the research, with close to a fifth (18%) of these individuals having fallen for the scam.
More than half (52%) of respondents disagreed that their household is better off financially than it was 12 months earlier, whilst around a third (34%) disagreed that the financial position of their household would be better in 12 months’ time.
Around half (47%) of respondents had experienced a consumer issue in the 12 months prior to the research. However, if a consumer issue was experienced, about half (48%) of respondents suggested that they would not complain or that they were not sure if they would do so.
Home energy prices (85%), food prices (80%), and petrol and diesel prices (67%) were the issues about which respondents were most likely to be concerned.
