Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
116 research reports available

Enough on their plates? The food concerns and lived experiences of young adults in Northern Ireland.

In September 2024, the Consumer Council for Northern Ireland commissioned Cognisense to conduct a survey to examine food insecurity in young adults aged 18-30. 

Overview note: Great Britain retailers not delivering to Northern Ireland – February 2025

This is an overview note on the number of Great Britain retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in February 2025.

Northern Ireland Consumers & the cost of living - Pulse Survey December 2024

Findings from our Pulse Survey December 2024.

Consumer expenditure, consumer problems, and scams

Consumer expenditure, consumer problems, and scams.

Q3 2024 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from July to September 2024.

Northern Ireland consumers and EU Exit: an overview of EU Exit experiences in 2024

This research was commissioned to gauge Northern Ireland consumers’ views and experiences of EU Exit in 2024. It explores general consumer concerns and issues in relation to consumer rights, price increases, food shopping, travel and cross border shopping. 

Overview note: Great Britain retailers not delivering to Northern Ireland – October 2024

This is an overview note on the number of Great Britain retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in October 2024.

Protecting consumers during the energy transition to net zero: Installer and stakeholder feedback 2024

This report has been conducted as part of the Northern Ireland Energy Strategy Action Plan. It is supplementary to The Utility Regulator and Consumer Council Call for Evidence on Protecting Consumers during the Energy Transition to Net Zero undertaken in 2022.

Attitudes to the Energy Transition Summary Report

The energy transition will mean significant changes to how people live, eat, travel, and heat their homes. We need to achieve a just and fair transition by ensuring affordability, security of energy supply and protection for all consumers, particularly for vulnerable citizens. 

Attitudes to the Energy Transition

The second annual Consumer Council ‘Attitudes to the Energy Transition’ research study provides a contemporaneous picture of consumer experiences of one of the most important issues in our lifetime. The energy transition will mean significant changes to how people live, eat, travel, and heat their homes.