This research was commissioned to gauge Northern Ireland consumers’ views and experiences of EU Exit in 2024. It explores general consumer concerns and issues in relation to consumer rights, price increases, food shopping, travel and cross border shopping.
This report has been conducted as part of the Northern Ireland Energy Strategy Action Plan. It is supplementary to The Utility Regulator and Consumer Council Call for Evidence on Protecting Consumers during the Energy Transition to Net Zero undertaken in 2022.
The energy transition will mean significant changes to how people live, eat, travel, and heat their homes. We need to achieve a just and fair transition by ensuring affordability, security of energy supply and protection for all consumers, particularly for vulnerable citizens.
The second annual Consumer Council ‘Attitudes to the Energy Transition’ research study provides a contemporaneous picture of consumer experiences of one of the most important issues in our lifetime. The energy transition will mean significant changes to how people live, eat, travel, and heat their homes.
To build on its existing evidence base, the Consumer Council is carrying out dedicated research in 2023/2024 to understand how any potential changes to the universal postal service obligation would impact consumers in Northern Ireland.
The Consumer Council carried out research to explore the views of consumers on how safe they feel when travelling at night. It identifies their concerns and brings forward insights from consumers and stakeholders into ways to address these concerns
This is an overview note on the number of Great Britain retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in July 2024.