Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
111 research reports available

Northern Ireland Emergency Food Providers Survey

The Consumer Council conducted a survey in April 2024 of emergency food providers in Northern Ireland.

Understanding consumer needs relating to night-time travel and personal safety

The Consumer Council carried out research to explore the views of consumers on how safe they feel when travelling at night. It identifies their concerns and brings forward insights from consumers and stakeholders into ways to address these concerns

Overview note: Great Britain retailers not delivering to Northern Ireland - July 2024

This is an overview note on the number of Great Britain retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in July 2024.

Q1 2024 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from January to March 2024.

Northern Ireland Consumers & the cost of living - Pulse Survey June 2024

Findings from our Pulse Survey June 2024.

GB retailers not delivering to Northern Ireland

Since January 2021, the Consumer Council has monitored as accurately as it can, the number of GB retailers that have ceased to deliver to Northern Ireland citing EU Exit as the reason. 

Consumer attitudes to the circular economy

This research project gathered information on consumers’ knowledge, experience and attitudes in relation to sustainability and a circular economy. The findings will be used to help inform policy and representation activities.

Consumer experiences of retailers not delivering to Northern Ireland

This research paper explores consumer experiences of retailers not delivering to Northern Ireland.

Broadband affordability and accessibility in Northern Ireland - June 2024

This research project aimed to look in detail at the Northern Ireland consumer experiences of availability, accessibility, affordability and service provided by broadband companies, focusing on vulnerable consumers.

Northern Ireland Consumers & the Cost of Living- Pulse Survey February 2024

Findings from our Pulse Survey February 2024.