Research and insights

The Consumer Council has published its latest EU Exit research report: Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

This research was commissioned to gauge Northern Ireland consumers’ views and experiences of EU Exit in 2023. It explores general consumer concerns and issues in relation to consumer rights, price increases, food shopping, travel, mobile roaming, online shopping and retailers no longer delivering to Northern Ireland.

This report is the third consecutive yearly publication exploring EU Exit issues and compares the 2023 results against the previous two surveys (2022 and 2021), showing how consumer perceptions and experiences of EU Exit have changed over time.

The previous publications are available for download here: 2022 and 2021 

We have published our latest research report: Northern Ireland Consumers and Online Detriment.

The primary objective for this report looks at how consumers use short-term BNPL products.

Read our article about the research findings.

The Consumer Council commissioned You Gov to conduct research on consumer experiences of using Buy Now Pay Later (BNPL) credit in Northern Ireland.

Read our article about the research findings.

The Northern Ireland Household Expenditure Tracker showing data from April to June 2023.

In response to rising living costs experienced by consumers in Northern Ireland, the Consumer Council commissioned Perceptive Insight Market Research Limited to undertake a series of 12 focus group discussions, from August 2022 to January 2023.

We commissioned YouGov to a carry out an online consumer survey to find out consumers experiences regarding online shopping and delivery.

The research took place in January/February 2023 with over 1,000 consumers across Northern Ireland taking part in the survey.

Findings from our July 2023 Pulse Survey.

Research that explores the impact of the current energy crisis on affordability and consumer awareness and understanding of energy transition.

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in October 2023.