Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
106 research reports available

Consumer views on water

A research project regarding the following: consumer views of NI Water; consumer perspectives on NI Water policy priorities; and consumer attitudes to environmental and climate change issues relating to water and sewerage services.

Electric Vehicles Consumer Research - Full Report

Research using surveys and interviews to consider the public electric vehicle charging infrastructure in Northern Ireland and of those thinking of switching from a petrol or diesel vehicle to electric.

Electric Vehicles Consumer Research - Summary Report

Research using surveys and interviews to consider the public electric vehicle charging infrastructure in Northern Ireland and of those thinking of switching from a petrol or diesel vehicle to electric.

Consumers’ views and behaviours in response to the rising cost of basics

The Consumer Council commissioned Social Market Research (SMR) to survey a representative sample of 1033 adult consumers living in Northern Ireland on issues relating to the cost of basics. 

Q3 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from July to September 2023.

Overview note: GB retailers not delivering to Northern Ireland -January 2024

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in January 2024.

Northern Ireland Consumers & the Cost of Living- Pulse Survey December 2023

Findings from our Pulse Survey December 2023.

Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023

Our latest EU Exit research report - Northern Ireland consumers and EU Exit: An overview of EU Exit experiences in 2023.

 

Northern Ireland Consumers and Online Detriment

Research into digital literacy in Northern Ireland and issues around digital accessibility and exclusion.

Buy Now Pay Later Summary Report

Research into how consumers in Northern Ireland use short-term Buy Now Pay Later (BNPL) products.