Access to banking

Between May 2020 and January 2023, banks in Northern Ireland permanently closed 52 branches.

We carried out research in 2022 to understand the impact of bank branch closures on Northern Ireland consumers. The research shows that bank branch closures have a bigger negative impact on vulnerable consumers, including those who have a disability or who are on low incomes.

Debt and disability

We carried out research to explore how consumers, particularly those with a disability, are coping financially during the current cost of living crisis. Our research explores the impact that the rising cost of energy and food have on households.

Bank branch closures

The impact of bank branch closures in Northern Ireland

We explain how our research shows that those most impacted by bank branch closures in Northern Ireland are vulnerable consumers and those living in rural areas.