We can help you with unresolved complaints about energy, water, postal services, and transport in Northern Ireland.
Information on your consumer rights, ways to save money, and how to make sure you are getting what you are entitled to.
Information on how we help businesses with energy, water, and postal services.
Research and insights into consumer experiences in Northern Ireland.
Information about who the Consumer Council for Northern Ireland is, what we do, our team members and our performance.
As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.
Research that explores the impact of the current energy crisis on affordability and consumer awareness and understanding of energy transition.
Research into consumers' views on the need for protection during decarbonisation and the level of support and type of regulation that consumers expect.
Research on decarbonisation of transport highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices.
Our new research published today highlights that consumers want affordable, convenient, and practical solutions before they can make more sustainable transport choices.
New research published by the Consumer Council, reveals that people will need assistance, honesty, and protection, in exchange for taking part in the energy transition.
New research published today by the Consumer Council reveals that better understanding of consumers is required if Northern Ireland is to reach its net zero goals.
As electric vehicles are growing in popularity in Northern Ireland, we have developed an online guide for those considering a more environmentally friendly option for their next car.