Postal Services
Information for sending post and parcels if you are a business, how parcel operators can deliver improved services for their customers, and guidance on complaint handling.
Information for sending post and parcels if you are a business, how parcel operators can deliver improved services for their customers, and guidance on complaint handling.
Information for companies that send parcels about how to improve the experience for their customers, based on our research findings.
How to make sure your post and parcels arrive safely, and what you can do if things go wrong.