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Who we are and what we do

The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.

How we work

This section includes information relating to corporate strategy and planning, including our Corporate Plan and Annual Forward Work Programme.

Lists & Registers

This section includes information held in registers required by law and the Register of Interests for Consumer Council Board Members and staff.

Our Policies & Procedures

This section includes key policies and procedures relating to our governance, financial management and operations.

Our Performance

This section includes information on our Annual Report, Service Standards and Customer Satisfaction.