We provide free, independent support and advice for all consumers and businesses in Northern Ireland. We also have powers to investigate complaints about energy, water, transport and postal services and undertake research to understand local consumer issues.
The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.
This section includes information relating to corporate strategy and planning, including our Corporate Plan and Annual Forward Work Programme.
This section includes information held in registers required by law and the Register of Interests for Consumer Council Board Members and staff.
This section includes key policies and procedures relating to our governance, financial management and operations.
This section includes information on our Annual Report, Service Standards and Customer Satisfaction.
