Contact

Contact Details

We are open Monday to Friday, 9.00am to 5.00pm

You can visit us at:
The Consumer Council
Floor 3, Seatem House
28-32 Alfred Street
Belfast BT2 8EN

PLEASE NOTE: Our office is currently closed due to COVID-19. However, our phone lines and email are operating as normal.

You can write to us at:
Freepost THE CONSUMER COUNCIL

You can contact us via telephone:
Enquiries and Complaints Freephone: 0800 121 6022
General Telephone/Textphone: 028 9025 1600
Fax Number: 028 9025 1663

You can contact us via email at:
Enquiries and Complaints Email: [email protected]
General Email: [email protected]
Online Enquiries and Complaints Form: Click here

The Consumer Council are also on social media. You can find us at:
Twitter: @ConsumerCouncil
Facebook: The-Consumer-Council-Northern-Ireland

The Consumer Council offers a range of services for additional support.

We are a JAM Card friendly organisation. If you are a JAM card holder, please let a member of our staff know.

We also offer a telephone translation service through Big Word Translation. If you would like to use this service please let our staff know.