News

If you or someone in your household claims benefits, then special discounted home broadband packages are available.

Anne-Marie Murphy, Director of Strategy and Emerging Markets at the Consumer Council for Northern Ireland explains the current consumer experience in Northern Ireland and offers key insights that

We have released the latest Household Expenditure Tracker for Quarter 1 2024 (January to March).

With reports that a global IT outage is causing delays and queues at airports, please see information below on your consumer rights and what you are entitled to if your travels plans are disrupted.

With the summer break just around the corner, we are encouraging holidaymakers to take our top tips on board, for an easier journey.

With many people preparing to head away over the summer, we offer timely advice on special assistance for passengers with a disability or reduced mobility.

Today we released the latest Northern Ireland Household Expenditure Tracker for Q4 2023 (October to December).

Translink has today announced increases to its bus and rail fares. Our Director of Infrastructure and Sustainability described the impact that the increases will have on consumers.

Our new research published today shows 90% of consumers in Northern Ireland are concerned about the rising cost of basics.

Electric Ireland has announced a price decrease of 15% for their domestic electricity customers. This decrease will be effective from 4 June 2024 and will see around £206 savings for a typical

With the price of a weekly grocery shop so high, the last thing we want to do is throw food out unnecessarily.

With the Easter holidays fast approaching, we are urging those travelling over the break to plan ahead for smoother travel.

Northern Ireland’s lowest earning households have seen their discretionary income fall by over half since the first quarter of 2021, leaving them with only £31.31 per week on average.

firmus energy has announced today, a reduction of 15.6% on their regulated gas tariff for domestic and small business customers in the Ten Towns network and the same reduction to their unregulated

Translink recently welcomed our Chief Executive and members of our Transport team to the new Belfast Grand Central Station which is set for operational opening this autumn.

Two energy suppliers, Power NI and SSE Airtricity gas have announced price decreases today which is welcome news for Northern Ireland consumers.

As the dust settles on the first month of 2024, the plans and projects for the new year are well underway in the Consumer Council.

Budget Energy, Northern Ireland’s third largest electricity supplier, has announced a price decrease of 9% for their domestic electricity customers on variable rates.