News

If you have an unresolved complaint about energy, water, transport or postal services in Northern Ireland, we may be able to help. The Consumer Council provides a free and independent advice and

We have put together some top tips to help consumers ensure their cards and parcels arrive on time, and to ensure that you get the best deal on postage.

The Consumer Council is today launching the second annual Attitudes to the Energy Transition report.

With the countdown on to the festive season, we have issued some tips for those planning on travelling over Christmas.

Celebrate the season without stretching your wallet.

With Black Friday and Cyber Monday taking place on 29th November and 2nd December respectively, consumers in Northern Ireland will be hoping to find some great offers online. Some retailers have even

The Consumer Council has today published research on how any potential changes to the postal services Universal Service Obligation (USO) may impact consumers in Northern Ireland.

U.S. Special Envoy to Northern Ireland for Economic Affairs, Joe Kennedy III, has today launched a new public transport charter for Belfast entitled ‘Better on Board’ which is supported by

Today the Consumer Council released the latest Northern Ireland Household Expenditure Tracker for Quarter 2 2024 (April to June), which tracks changes to income and expenditure for households in

Northern Ireland’s biggest energy supplier, Power NI is set to increase its domestic electricity tariff by 4% effective from 1 December 2024.

Eating fruit and vegetables that are in season can help to cut down on your food costs.

We are marking World Menopause Day (18 October), by adopting the BSI’s BS 30416 menstruation, menstrual health and menopause in the workplace standard (menopause standard).

If you or someone in your household claims benefits, then special discounted home broadband packages are available.

Anne-Marie Murphy, Director of Strategy and Emerging Markets at the Consumer Council for Northern Ireland explains the current consumer experience in Northern Ireland and offers key insights that

We have released the latest Household Expenditure Tracker for Quarter 1 2024 (January to March).

With reports that a global IT outage is causing delays and queues at airports, please see information below on your consumer rights and what you are entitled to if your travels plans are disrupted.

With the summer break just around the corner, we are encouraging holidaymakers to take our top tips on board, for an easier journey.

With many people preparing to head away over the summer, we offer timely advice on special assistance for passengers with a disability or reduced mobility.