News

Our recent research reveals consumers feel anxious and “caught off guard” by rising food prices and wider cost of living pressures.

With Black Friday and Cyber Monday taking place on 24th November and 27th November respectively, consumers in Northern Ireland will be hoping to find some great offers online.

With the high cost of food a concern for 95% of consumers in Northern Ireland, we have put together some tips to help save you money at each stage of your food shop.

Budget Energy, Northern Ireland’s third largest electricity supplier, has today announced a price decrease of 8% for their domestic electricity customers.

Extra support measures are being put in place for households this Winter, as Northern Ireland’s Consumer Energy Charter is launched for its second year.

Northern Ireland’s second largest electricity supplier, SSE Airtricity will reduce their standard tariffs by 7% tomorrow (1 November).

Royal Mail has announced that from Monday 2 October 2023, a price increase to some postal services.

SSE Airtricity, Northern Ireland’s second largest electricity supplier, has announced a price decrease of 7% for their electricity customers.

Our new research published today highlights that consumers want affordable, convenient, and practical solutions before they can make more sustainable transport choices.

New research published by the Consumer Council, reveals that people will need assistance, honesty, and protection, in exchange for taking part in the energy transition.

Northern Ireland’s lowest earning households have seen their discretionary income fall by almost a third (29.5%) over the last year from £28.12 to £19.83 per week.

firmus energy has announced, a reduction of 7.56% on their regulated gas tariffs for domestic and small business customers in the Ten Towns area, effective from the 1 October 2023.

If you have been impacted by the Electric Ireland keypad issue, follow the updated advice on their website which can be found here . Check Electric Ireland's website and social media channels

Food prices are causing concern for everyone and a recent survey found that young people are finding it particularly difficult. We asked young people how they are coping and here is what they told us.

Our latest figures released today reveal that Northern Ireland has lost 27% of its total bank branch network in less than three years. Between May 2020 and January 2023, banks in Northern Ireland

The Civil Aviation Authority (CAA) has taken enforcement action against Wizz Air following significant concerns over high volumes of complaints about the airline not paying passengers what they are

With over 1,100 flights cancelled already this year in Northern Ireland, it is important for consumers to be aware of their rights if their flight is affected.

Our research from July 2023 revealed people with food allergies and intolerances (food hypersensitivities) are impacted by high costs and lack of availability when buying free-from food and drinks.