News

Northern Ireland’s lowest earning households have seen their discretionary income fall by 46.7% compared to last year, from £37.11 to £19.78.

Flybe confirmed today that it has entered Administration meaning that all flights are cancelled with immediate effect. If you have been impacted by this, its important that you are aware of your

Advice organisations from across Northern Ireland attended an Energy Bill Support Scheme roundtable today, 20 January 2023, hosted by the Consumer Council.

The Energy Bill Support Scheme payments will begin in Northern Ireland today, Monday 16 January, with the first payments being made to consumers registered as vulnerable with their energy supplier

As the first organisation in Northern Ireland to be awarded the British Standard for Inclusive Service Provision (BS18477) in 2021, the Consumer Council has retained the Standard for the third

Electric Ireland, the third largest electricity supplier in Northern Ireland, have announced today (8 December 2022) it is increasing electricity prices by 23.9% for customers from 1 January 2023.

Northern Ireland’s largest electricity supplier, Power NI, is set to decrease its tariff by 14.2% effective 1 January 2023 for over 473,000 households.

The Utility Regulator and Consumer Council for Northern Ireland today jointly launch a call for evidence on protecting consumers during the energy transition to net zero.

Many Northern Ireland consumers will be sending festive cards and presents to family and friends through the post over the next few weeks. We have put together some top tips to help consumers ensure

Many people will be preparing to travel this Christmas, whether it is going home for the holidays or celebrating in a different country. To help the journey go as smoothly as possible, the Consumer

firmus energy has announced today, 6 December 2022, a reduction of 20.52% to their regulated gas tariffs for domestic and small business customers in the Ten Towns area, and a 17.6% decrease in the

Black Friday, Cyber Monday, and Christmas shopping warning

With Black Friday and Cyber Monday taking place on 25 November and 28 November respectively, consumers in Northern Ireland will be hoping to find some great offers online. Some retailers have even

We have released two pieces of research which explore food affordability, accessibility, and availability. Food inflation is the second biggest driver of overall inflation (14.6% in September 2022)

Discretionary income for the lowest earning households in Northern Ireland fell by by 46.1% compared to last year (from £45.32 to £24.41), meaning they have less than £25 per week left to spend.

The Consumer Council is calling on consumers to consider switching energy supplier to save money on their bills as the UK government’s Energy Price Guarantee scheme comes into effect today, Tuesday 1

Richard Williams, our Head of Transport Policy, explains the changes that are proposed in the aviation industry and how these will negatively impact consumers in Northern Ireland.

We have teamed up with partners on a new digital initiative to raise awareness among students of the dangers of online gaming and gambling.