Main content

We do this by working with the energy companies, the Utility Regulator and our social partners, and by lobbying government to ensure that consumers are placed at the centre of all decision making.


Connecting to the electricity network and choosing an electricity supplier.


Installing natural gas and choosing a natural gas supplier.

Critical Care Registers

Information on the additional services offered by energy and water suppliers.

Energy Theft

Energy theft is dangerous, illegal and paid for by you. 

Energy Videos

Videos to help you manage your home energy. 

Renewable Energy

Information on the types and benefits of renewable electricity and heat and how they work.

Supplier of Last Resort (SoLR)

What happens when an energy supplier leaves the market?

Reading your meter

How to read your electricity and gas meter.