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27th February 2020
Template Letters
A series of template letters to help you with your complaint.
Travel
Some of the template letters for air travel suggest consumers refer to 'Plane Facts'. This is the Consumer Council's guide to air travel which can be downloaded from here.
- Template letter for complaints about cancelled flights
- Template letter for complaints about delayed flights
- Template letter for claiming refunds from your airline
- Template letter for complaints about denied boarding
- Template letter for complaints about lost luggage
- Template letter for taxi complaint
- Template Letter Ferry Journey
- Template Letter Public Transport Complaint