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Anna
27th February 2020

Template Letters

A series of template letters to help you with your complaint.

  • Travel
  • Energy
  • Consumer Rights

Travel

Some of the template letters for air travel suggest consumers refer to 'Plane Facts'. This is the Consumer Council's guide to air travel which can be downloaded from here.

  • Template letter for complaints about cancelled flights
  • Template letter for complaints about delayed flights
  • Template letter for complaints about denied boarding
  • Template letter for complaints about lost luggage
  • Template letter for taxi complaint
  • Template Letter Ferry Journey
  • Template Letter Public Transport Complaint

Energy

  • Company billing error
  • Disputed bill
  • Meter accuracy dispute
  • Disputed direct debit amount

Consumer Rights

  • Refunds on a Credit Card
  • Insolvency practitioner claim letter template
  • Private Car Parking Charges Complaint Template
  • Faulty Goods

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028 9025 1600

info@consumercouncil.org.uk

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