Welcome to the Consumer Council Annual Enquiries and
Complaints Report for 2011-2012. We previously published
two reports Complain, Campaign and Gain: Championing
Consumers spanning 2006-2009 and 2009-2011
respectively. This report will now be produce
- Consumer Skills
- Cost of Living
- Personal Finances
The Consumer Council spent two days at the Fermanagh County Show this week giving advice and information to visitors.
According to CEO of the Consumer Council Antoinette McKeown, the cost of water was a big issue for local farmers and switching energy providers was a matter of concern for many others.
Following the news that the Competition Commission has ruled that the Utility Regulator was not justified in attempting to place a new price control on Phoenix Gas, the CEO of the Consumer Council Antoinette McKeown has said that weak regulation has failed the consumer but has welcomed the fact that the Competition Commission has taken into account considerations put forward by the Consumer Council in making their decision.
Consultation on the Fundamental Review of the Regulation of the Regulation of Houses in Multiple Occ
With fuel poverty levels in NI at 44 per cent, it is important that the NI
Executive works to tackle the three main causes of fuel poverty:
1. Energy efficiency;
2. Energy prices; and
3. Household income
The Department has lead res