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Providing value for money and high quality customer service must be the priorities for Translink if it is to encourage people out of their cars and onto public transport. These are the comments from the Consumer Council following the release of the autumn 2009 charter monitoring results.

Following the report by the Engineering the Future Alliance which states that water supplies may be under threat for future generations, the Consumer Council is taking the opportunity to inform consumers on the importance of making responsible choices about water and how to use it more efficiently.