Converting ‘non-users’ and improving the performance of Translink’s Call Centre should now be priorities, according to the Consumer Council. The comments follow today’s publication of Translink’s Spring Charter Monitoring Results .
Thank you for providing the Consumer Council with a copy of the above consultation,
which we recognise is aimed at people involved in the Wedding and Courtesy Transport
industry in NI.
The Consumer Council has no objections to the proposal within the c