- Consumer Skills
The OFT has today confirmed what many Northern Ireland consumers already know - that surcharges for using credit and debit charges, especially within the airline industry, are often misleading; it is difficult to avoid payment charges and the final price to be paid is often unclear. But importantly for consumers OFT has committed to take enforcement action to end misleading surcharges and change the law to stop consumers being charged when using debit cards online.
The Consumer Council, along with YouthAction NI and Translink, have produced an informative guide to public transport for young people which shows how they can save on the cost of public transport.
Translink’s announcement to hold its current fare levels will come as a relief to Northern Ireland consumers who have had to endure cost of living increases during 2011, but improvements are needed to encourage people onto public transport.