Our scam mail leaflet provides information on the types of scam mail, what to look for and how to report it.
We undertake research to understand and communicate current and future consumer issues in Northern Ireland. This insight is used to inform, to advocate for change, and where possible, to improve the lives of consumers in the region.
'Energy Switch and Save' events taking place in Londonderry (Monday 20 October) and Belfast (Thursday 23 October).
In early 2014, the Consumer Council for Northern Ireland commissioned Social Market Research to undertake research on energy and monetary affairs issues. The SMR report can be found here.
- Personal Finances
The general objective of this study was to evaluate the consumer and business experience of cross-border postal services in NI.
As the statutory representative for consumers of postal services in NI the Consumer Council is pleased to respond to Ofcom’s consultation on the review of the Regulation of Royal Mail.
Consumer Council Consultation Response in conjunction with Citizens Advice Bureau - Royal Mail Postal Schemes - Confirmation of delivery and amendments to prohibitions
Consumer Council and Citizens Advice Service (Citizens Advice and Citizens Advice Scotland) response to Royal Mail Access Pricing Review.