The European Consumer Centre (ECC) Ireland, in conjunction with the Consumer Council for Northern Ireland, has today [Wednesday, December 14th 2016] launched a new report which found that despite EU legislation designed to prevent discrimination based on nationality and place of residence, some traders restrict consumers’ access to services.
Consumer profile of Northern Ireland consumers.
Over recent years the taxi industry in Northern Ireland (NI) has under gone a period of significant change. These include changes to licensing requirements, accessibility standards, the installation of taximeters and the introduction of maximum fares for all taxis. In August 2016, the then Infrastructure Minister announced a review of the current taxi legislation.
Northern Ireland Fuel Poverty Coalition - working together to end fuel poverty
Last Christmas was effectively cancelled for 1,200 local people who lost nearly £500,000 when Farepak went bust. The Consumer Council launched its report into the crisis and called for the introduction of new legislation to protect savers’ money.
- Consumer Skills
A snapshot exercise was undertaken by The Consumer Council to analyse complaints data from Trading Standards Service Northern Ireland, Consumer Advice Service Belfast (Belfast City Council) and The Consumer Council. The purpose of this was to understand at a regional level what type of complaints consumers in Northern Ireland are making, how many complaints are made, and what level of redress is being received.
Research report in to lending and debt in Northern Ireland.
Research report in to retail insurance in Northern Ireland.
The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (NI) Order 1984. Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland (NI).