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The Consumer Council will be running a free workshop in the Millennium Forum, Londonderry on Friday 10 June from 11am to 1pm.

The OFT has today confirmed what many Northern Ireland consumers already know - that surcharges for using credit and debit charges, especially within the airline industry, are often misleading; it is difficult to avoid payment charges and the final price to be paid is often unclear. But importantly for consumers OFT has committed to take enforcement action to end misleading surcharges and change the law to stop consumers being charged when using debit cards online.

The Consumer Council has issued a Strike Action factsheet for air passengers who could be affected by UK Border Agency Staff industrial action due to commence tomorrow (Thursday 30 June 2011).

The Consumer Council has issued an Industrial Action factsheet for air passengers who could be affected by Aer Lingus industrial action due to commence tomorrow (Tuesday, 7 June 2011).