In 2021 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.
- Cost of Living
- EU Exit
- Consumer Skills
- Personal Finances
We commissioned research to explore the speed of digitalisation and the reliance consumers have on technology. This report also looks at how this is impacting Northern Ireland consumers now and how it will impact them in the future.
This consumer friendly report lays out the key findings and final recommendations.
Our office opening hours over Christmas and New Year are:
- Friday 24 December: Closed
- Monday 27 December: Closed
- Tuesday 28 December: Closed
- Wednesday 29 December: Open, 9am to 5pm
- Thursday 30 December: Open, 9am to 5pm
- Friday 31 December: Open, 9am to 5pm
- Monday 3 January: Closed
We are open again as normal from Tuesday 4 January at 9am.
As consumers make their last-minute dash to buy presents for the big day, the public are being reminded about the risk of receiving a Private Parking Charge Notice (PCN) and the steps they can take to avoid one.
As consumers hit the high streets and shop online for Christmas, we are calling on the public to be ‘Savvy Shoppers’ in the run up to the big day, to avoid overspending and the common pitfalls of hidden costs.