Main content
Search results
Displaying 1 - 10 of 10
The Consumer Council has written to the Civil Aviation Authority (CAA) urging them to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the Covid-19 pandemic.
News
- Transport
31st March 2020
Coronavirus: Vulnerable Consumers
Additional advice for vulnerable consumers
Basic page
30th March 2020
Coronavirus: Your Consumer Rights When Purchasing Goods
As Northern Ireland consumers may be purchasing more goods from home, including over the phone or online, as a result of COVID-19 (coronavirus), it is important for consumers to know their rights.
Basic page
26th March 2020
Coronavirus: Impact to Services in Northern Ireland
Information about the impact of COVID-19 (coronavirus) to general services in Northern Ireland, such as MOT centres.
Basic page
24th March 2020
Coronavirus: Telecoms
Information about the impact of COVID-19 (coronavirus) to telecom services in Northern Ireland, including digital TV services, such as Sky.
Basic page
24th March 2020
Coronavirus: Advice for Northern Ireland Travellers
Advice for Northern Ireland travellers whose holidays and travel plans may be affected by COVID-19 (coronavirus), including the latest information on airlines, ferries, package holidays, travel insurance, public transport and cancelled travel plans (including refunds).
Basic page
24th March 2020
Laura Ashley announced on Monday 23 March that it has permanently closed half of its stores and appointed PricewaterhouseCoopers as administrators.
News
- Cost of Living
- Other
- Consumer Skills
23rd March 2020
The Consumer Council and the Northern Ireland Retail Consortium have come together in an unprecedented joint plea to ask consumers to "be considerate" and stop over-buying food and other products as unfortunately means others are going without. This call is in response to the rise in over-buying in the past few weeks fuelled by Corona Virus worries.
News
- Cost of Living
- Other
- Food
- Consumer Skills
23rd March 2020
Highlights video of our fourth annual Consumer Parliament and summary video of issues raised at our four regional parliaments.
News
- Cost of Living
- Other
- Scams
- Food
- Business
- Consumer Skills
- Post
- Personal Finances
- Water
- Energy
- Transport
09th March 2020
Flybe confirmed today that it has entered Administration meaning that all flights are cancelled with immediate effect. This announcement will have left many customers wondering what their rights are, so The Consumer Council has issued important advice to Flybe customers with existing flights booked.
News
- Transport
05th March 2020