The Consumer Council’s draft Forward Work Programme for the final year of our Corporate Strategy 2016-2021. (Including the combined business cases for our statutory functions in Energy, Transport, Postal Services, and Water and Sewerage).
- Cost of Living
- Consumer Skills
- Personal Finances
Best Practice Guide for Parcel Complaints
The Consumer Council has compiled a list of top tips to ensure consumers’ online purchases are returned safely and on time.
With the festive season underway, The Consumer Council is reminding consumers of their travel rights in preparation for any potential delays or cancellations.
The Consumer Council has launched ParcelPal NI, a new one-stop shop to help consumers find their nearest local shop where they can send parcels and collect online shopping.
Following the announcement by Ryanair that it is cutting its route from Belfast to Alicante, The Consumer Council is reminding people of their rights.