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Translink Charter Monitoring Results for Autumn 2017
- Transport
World Consumer Rights Day – 15 March 2018
- Consumer Skills
Our complaints team is currently investigating high numbers of complaints therefore as a temporary measure our telephone lines will be open Monday to Friday from 10am to 4pm daily. This will allow the team some time off the telephones to get caught up on correspondence.
- Consumer Skills
Access to Air & Sea Travel
Special assistance services available when flying or sailing.
Accessible Travel
Accessible travel information for Translink services, Disability Action Transport Service and Community Transport.
Public Transport
We can help if you have an issue with your bus or rail journey.
Ferry Travel
We provide information about your rights when sailing and can help resolve complaints with ferry companies or terminal operators.
Air Travel
We can provide you with information on your rights if your flight has been delayed or cancelled and help you with your airline and airport complaints.
Following today’s fares announcement from Translink that fares are due to increase on the 26 March 2018, The Consumer Council is advising passengers to ensure they are on the best value ticket.
- Transport
We have a range of useful guides and fact sheets that may be of use during bad weather. Please also see below for other useful contact numbers.
- Water
- Energy
- Transport