The Consumer Council’s Home Energy Index tracks changes in household gas, electricity and home heating oil (HHO) prices respectively, in Northern Ireland. It also creates a composite index; meaning that all three energy prices are combined to create one overarching figure, weighted for usage and market share.
Following the publication of temporary guidance for parcels moving between Great Britain (GB) and Northern Ireland (NI) from 1 January 2021, The Consumer Council has said it remains concerned about the long-term solution for NI consumers and businesses.
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Our office opening hours over Christmas and New Year are:
- Thursday 24 December: Closed
- Friday 25 December: Closed
- Monday 28 December: Closed
- Tuesday 29 December: Open, 9am to 5pm
- Wednesday 30 December: Open, 9am to 5pm
- Thursday 31 December: Open, 9am to 5pm
- Friday 1 January: Closed
All services will resume at 9am on Monday 4 January 2021.
The Consumer Council is concerned that consumers in Northern Ireland could face potential new difficulties when shopping online from 1 January 2021, following the end of the transition period. Custom administration could be applied to parcels arriving in Northern Ireland from GB, which will likely lead to higher costs, delays and reduced choice for Northern Ireland consumers shopping online.
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