The Consumer Council has set out what your rights are if your flight is cancelled or delayed.
The Consumer Council today is calling on all business and farm owners interested in saving money and helping the environment to get involved in ‘Water Champions’, a campaign launched today (25 October, 2012) in partnership with NI Water and Invest Northern Ireland.
The Consumer Council welcomes the Court of Justice of the European Union ruling, which entitles passengers who have had their flights delayed by three hours or more to compensation, where the cause of the delay has been within the control of the airline1.
Consultation on the implementation of EU Regulation 1177/2010 concerning the rights of passengers wh
The Consumer Council agrees with the proposed approach for handling passenger complaints outlined in the consultation document.
Government policy aims to make public transport people’s first choice, not last
If your flight is disrupted because of airport closure, your airline is required by European law1 to inform you of your rights.
The Consumer Council and Financial Services Authority (FSA) today (18 October) launched the Journey to the Financial Conduct Authority (FCA) paper, which outlines how the UK’s new financial conduct regulator will operate and how it will benefit consumers.
Consumer Council Brief on the Office of Fair Trading Call for Information on the UK Petrol and Diese
The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland (NI) consumers. Our aim is to make the consumer voice heard and make it count.
Consultation on the introduction of electricity distribution licensing exemptions and the imposition
The Consumer Council welcomes the opportunity to respond to this
The Consumer Council is seeking feedback via three minute survey from Ulster Bank customers who were affected by the unprecedented technical difficulties this summer that left many unable to access their accounts in the normal way. The Consumer Council is concerned that many of those who are entitled to complain or claim redress from Ulster Bank have not done so.