Search results
181 resultsSSE Airtricity gas tariff increasing by 9.8%
SSE Airtricity gas customers in Northern Ireland will have to find extra money for their gas bill after they announced today (Friday 5 March 2021) an increase of 9.8% from 1 April 2021.
firmus energy tariffs to increase by 17.75%
firmus energy has today (Tuesday 2 March 2021) announced it will be increasing its gas prices by 17.75% in the Ten Towns area from 1 April 2021.
Bank branch closures unwanted news for Northern Ireland consumers
Bank branch closure risks isolating consumers by removing access to essential services says The Consumer Council, following the news that Bank of Ireland is to close 15 local branches this year.
Disappointment for consumers as Budget Energy increases its electricity prices by 3.9%
Budget Energy has announced it will be increasing electricity prices by 3.9% from 21 March 2021 for all variable rate customers. This will see the typical Budget Energy customer on a variable rate needing to find up to an extra £22 per year.
Disappointment for consumers as SSE Airtricity increases its electricity prices by 3.9%
SSE Airtricity has today (Friday 29 January 2021) announced it will be increasing electricity prices by 3.9% from 1 March 2021. This will see the typical SSE Airtricity customer needing to find up to an extra £22 per year.
Disappointment for consumers as Electric Ireland increase prices by 3.7%
Electric Ireland have today (Friday 8 January 2021) announced they will be increasing their prices by 3.7% from 1 February 2021. This will see the typical Electric Ireland customer needing to find up to an extra £21 per year.
Noyona Chundur appointed as new Chief Executive at The Consumer Council
The Consumer Council has announced Noyona Chundur as its new Chief Executive. Noyona took up her post today (Tuesday 5 January 2021). She joins The Consumer Council from Invest Northern Ireland where she was Head of Campaigns and Digital Solutions since 2006, joining the organisation in 2004. She led their communications strategy for Northern Ireland, winning multiple internationally recognised awards for marketing and digital innovation, and is also Chair of the Cathedral Quarter Arts Festival.
Concerns about long-term solution for parcels moving between GB and NI
Following the publication of temporary guidance for parcels moving between Great Britain (GB) and Northern Ireland (NI) from 1 January 2021, The Consumer Council has said it remains concerned about the long-term solution for NI consumers and businesses.
Christmas and New Year opening hours
Our office opening hours over Christmas and New Year are:
- Thursday 24 December: Closed
- Friday 25 December: Closed
- Monday 28 December: Closed
- Tuesday 29 December: Open, 9am to 5pm
- Wednesday 30 December: Open, 9am to 5pm
- Thursday 31 December: Open, 9am to 5pm
- Friday 1 January: Closed
All services will resume at 9am on Monday 4 January 2021.
Check stores’ refund policies ahead of new lockdown, warns The Consumer Council
In light of the new lockdown beginning on Saturday 26 December 2020, The Consumer Council is advising last minute Christmas shoppers buying goods from the high street to double-check retailers’ returns policies to find out what protection they have if they need to return or exchange an item.