The Consumer Council has written to the Civil Aviation Authority (CAA) urging them to ensure that airlines provide passengers with the refunds they are legally entitled to under EU regulations, following numerous flight cancellations amid the Covid-19 pandemic.
Tariffs apply to Greater Belfast and Larne area.
SSE Airtricity prices effective 1 April 2020. Firmus Energy prices effective 16 April 2020.
Prices live from 1 April 2020.
The Ten Towns area, operated by Firmus Energy, includes: Antrim, Armagh, Ballymena, Ballymoney, Banbridge, Coleraine, Craigavon, Derry/Londonderry, Limavady and Portstewart.
Prices live from 1 April 2020
Due to Covid-19 we have temporary changes in place for receiving invoices.
Additional advice for vulnerable consumers
The Consumer Council's Water Information Guide for Businesses and Not-For-Profit Organisations. Including water & sewerage charges, water efficiency, water bills, water champions, how to complain and more.
As Northern Ireland consumers may be purchasing more goods from home, including over the phone or online, as a result of COVID-19 (coronavirus), it is important for consumers to know their rights.
Consultation Response The European Regulators Group for Postal Services Work Plan for 2021