The Consumer Council helps passengers travelling by air, sea or by public transport.
We can help if you have had a delay or cancellation, by providing information about your rights or helping to resolve complaints with airlines and airports.
We provide information about your rights when sailing and can help resolve complaints with ferry companies or terminal operators.
We can help if you have an issue with your bus or rail journey.
We represent consumers on the Northern Ireland Taxi Forum and work to ensure that taxi services meet passengers' needs.
Special assistance services available when flying or sailing.
Information on Parking Charge Notices, how to avoid them and what to do if you get one.
Coronavirus FAQs: Advice for Northern Ireland consumers who may be affected by the COVID-19 (coronavirus) outbreak.
Passenger information if you are affected by the collapse of Flybe