Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
103 research reports available

The Impact of COVID-19 - Christians Against Poverty

The Impact of COVID-19 - Christians Against Poverty

Illegal Lending - The Story Continues (Overview)

Advice NI - Illegal Lending - The Story Continues (Overview)

Illegal Lending - The Story Continues

Advice NI - Illegal Lending - The Story Continues 

Pulse survey: Northern Ireland consumers and the cost of living - July 2022

Findings from our July 2022 pulse survey.

Q1 2022 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from January to March 2022.

Consumer Priorities for Electric Vehicle Charging Infrastructure in Northern Ireland

Consumer Priorities for Electric Vehicle Charging Infrastructure in Northern Ireland - July 2022

Lending, Savings and Debt Research: Northern Ireland Consumers

Lending, Savings and Debt Research:
Northern Ireland Consumers
March 2021

Special Assistance at Belfast International Airport

Special Assistance at Belfast International Airport

Summary report following a site visit in March. The intended outcome of this visit is for the Forum to continue to work with the airport in looking specifically at the special assistance to help gain a better understanding of the issues faced by passengers using this service.

May 2022

Special Assistance at George Best Belfast City Airport - Summary Report

Special Assistance at George Best Belfast City Airport 

Summary report following a site visit in April. The intended outcome of this visit is for the Forum to continue to work with the airport in looking specifically at the special assistance to help gain a better understanding of the issues faced by passengers using this service

May 2022

Research report: Consumer Vulnerability - low income households