The Consumer Council is an independent consumer organisation, working to bring about change to benefit Northern Ireland’s consumers. Our aim is to make the consumer voice heard and make it count.
We represent consumers in the areas of transport, water and energy. We also have responsibility to educate consumers on their rights and responsibilities and to equip them with the skills they need to make good decisions about their money and manage it wisely. Click on the icons below for more information.
Newsroom
- 10th May 2013Report Finds A Fifth Of Respondents Miss A Health Appointment Due To Transport Issues
- 1st May 2013Financial Inclusion Seminar For East Belfast Consumers
- 30th April 2013West Belfast Consumers Get Free-to-use Cash Machine
Got a Complaint? Make it Online
The Consumer Council handles complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water.
0800 121 6022












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