Making the consumer voice heard and making it count

We ensure that the policy makers in Northern Ireland hear that voice and take it into account when they are making decisions that affect us all. We also help consumers with complaints about buses, trains, planes, ferries, natural gas, electricity, coal and water. Read more about us

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We are urging consumers to think about switching their energy supplier, bank account and insurance provider. By shopping around you could not only save money but you may also receive a better service.

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