We’re moving! On Friday, 29th May 2015 we are moving to Floor 3, Seatem House, 28-32 Alfred Street, Belfast, County Antrim, BT2 8EN. Unfortunately we will be unable to receive telephone calls or emails until Monday, 1 June 2015. Our new telephone number will be 028 9025 1600. Read more

Got a Complaint?

The Consumer Council has a dedicated team, Consumer Support, which investigates enquiries and complaints on behalf of consumers.

We do this by acting on behalf of the consumer and liaising directly with the company involved in an effort to achieve a fair and satisfactory resolution for the individual.

Make a Complaint

If your complaint has not been solved or you are not satisfied with the response, we may be able to help.

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Success Stories

Read our success stories to give you examples of the types of complaints we can help you with.

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