Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
102 research reports available

Models for Transport Decarbonisation Information and Advice Report

Effective communication and promotion of sustainable transport options can be a facilitator for turning policy into action. This research sought to understand international and national best practice with a focus on how information and advice is delivered to consumers to help them make sustainable transport choices.

Transport integration and MaaS Report: What can Northern Ireland learn from elsewhere?

Integration of transport services and, ultimately, MaaS, allows users to easily change between different public and private transport modes (including shared transport) with an ability to access information and book and pay for tickets with one app. The objective of this research was to understand international and national best practice focused on the integration and use of technology supporting a transition towards more sustainable transport services.

Decarbonisation of Transport 2023 - Full report (part 2)

Decarbonisation of Transport 2023 - Full report (part 2)

The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Decarbonisation of Transport 2023 - Full report (part 1)

The full length Decarbonisation of Transport report 2023 (parts 1 & 2) highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Decarbonisation of Transport in Northern Ireland - Summary Report

Research on decarbonisation of transport highlights that consumers here want affordable, convenient, and practical solutions before they can make more sustainable transport choices. 

Consumer attitudes to protection during energy decarbonisation in Northern Ireland

Research into consumers' views on the need for protection during decarbonisation and the level of support and type of regulation that consumers expect.

Q1 2023 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from January to March 2023.

Attitudes to the Energy Transition

Research regarding consumer attitudes to energy transition issues, the purpose of which was to gather evidence of public opinion and sentiment in order to provide both ourselves and key stakeholders with insights into the level of consumer support, education and protection required to meet established net zero goals.

Access to Banking Services in Northern Ireland

Our latest research on access to banking services in Northern Ireland has shown that Northern Ireland has lost 27% of its total bank branch network in less than three years.

 

Overview note: GB retailers not delivering to NI - June 2023

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in June 2023.