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One in five NI consumers experience additional online delivery costs

Fair Delivery Day – 26 November 2018


The Consumer Council Welcomes Re-Opening of Park Avenue Post Office

The Consumer Council has welcomed the re-opening of the Park Avenue Post Office, Derry/Londonderry, following its closure in November 2017.



Steer clear of a private parking ticket

The Consumer Council’s top tips to avoid a Parking Charge Notice


Budget Energy the latest supplier to announce a tariff increase this autumn

Tariffs to increase by 10.38% from 29 November 2018.


The Consumer Council recognised at Public Finance Awards

Chartered Institute of Public Finance & Accountancy announce winners


The Consumer Council welcomes latest Translink performance results

Translink Charter Monitoring Results for Spring 2018  


NI Businesses Urged to Click on New Delivery Law Website

Bodies unite to help NI businesses understand their parcel rights and responsibilities


Now's the time to save money

Make today the day you aim to bring down the cost of your home energy!


Storm Ali - Compensation Payments for Electricity Power Cuts

Last week’s Storm Ali caused many power cuts across Northern Ireland and approximately 90,000 homes were without energy. The vast majority of these (circa 95%) were fixed within 24 hours.



British Airways - Consumer Information

British Airways is investigating, as a matter of urgency, the theft of customer data between 22:58 BST August 21 2018 until 21:45 BST September 5 2018 from their website,, and their mobile app.