Briefing Paper on the Representation of Consumers of Postal Services in Northern Ireland
The Consumer Council supports the development of an efficient natural gas industry in NI.
- Consumer Skills
- Personal Finances
Antoinette McKeown, Chief Executive of the Consumer Council said:
“The Consumer Council is alarmed to learn through the media that NI Water has
been involved in an out of court settlement with Steria for the termination of its
multimillion pound contract. This is a shocking revelation in terms of openness
and value for money for NI Water customers and taxpayers.
Consumer Council consultation response to the 'Advising Supporting Empowering - a strategy for the delivery of generalist advice services in Northern Ireland 2015 - 2020'.
The Consumer Council expressed its support for a single set of NI industry proposals for the gas industry in the original consultation. As such we welcome that it is the favoured approach. We are committed to working with the gas industry to help ensure that this approach delivers clear and effective procedures.
The Consumer Advocacy Bodies - Citizens Advice, Citizens Advice Scotland and the Consumer Council for Northern Ireland - represent UK postal consumers.
The Consumer Council, which last month took on additional responsibilities regarding postal services in Northern Ireland, has today welcomed Royal Mail’s annual quality of service results.
The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984. Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland.
Consumer champion, the General Consumer Council is calling for the Review of Public Administration (RPA) to ensure consumers’ interests are paramount in public services reform.