Department for Regional Development consultation on “Sustainable Water: A Long Term Water Strategy for Northern Ireland”.
The Consumer Council is pleased to respond to the Utility Regulator’s (UR) consultation on its PC15 draft determination. NI Water has made significant progress in closing the efficiency and performance gap with comparator companies since inception in 2007. Consumers need to see this continue. PC15 offers this opportunity.
A guide for energy users on home heating oil.
The Consumer Council is pleased to see improvements in punctuality across all services following today’s publication of Translink’s Charter Monitoring Results for Spring 2014.
Consumers who shop around and switch could save up to £158 on average per year on their electricity
Come along to the Consumer Council’s ‘Energy Switch and Save’ event for free and independent information on the energy switching process and bring along your bill to find out if you are on the best deal.
This event will take place on:
• Monday 20 October - 1pm to 3pm at the City Hotel, Derry/Londonderry
• Thursday 23 October 1pm – 3pm at the Spires Conference Centre, Belfast
This annual event is designed to provide consumers with free practical advice, information and support on a range of crime prevention and safety issues, particularly related to the Christmas season. Visit us for advice on complaints you may have in relation to water, energy or transport and take away various leaflets packed full of useful information for consumers such as online shopping safety tips.
Minutes of the Council Meeting on 24 September 2014.
Minutes of the Council Meeting on 30 July 2014.
This factsheet contains information relating to the standards of service you are entitled to with your electricity network company and the payment you may be entitled to if they fail to meet any of these standards.