Search results

As Ryanair announces an increase in baggage charges for travel next year, the Consumer Council is providing clear advice that passengers should pre-book baggage, ensure their baggage isn’t over the weight limit and should not forget to take their boarding pass with them before they leave home.

The Consumer Council has today launched its report examining the perceptions and experiences of ferry passengers in Northern Ireland (NI). The report contains recommendations that are aimed at improving value for money for passengers, making sure passengers with a disability or reduced mobility are able to access ferry services and ensuring all passengers are made aware of their rights under new legislation which comes into force next year.

The Consumer Council has said that today’s announcement by HM Treasury that Air Passenger Duty (APD) is to increase[1] is bitterly disappointing news and further highlights the need for speedy devolution of this issue.

The Consumer Council will be holding an event in Steelstown GAA Club Hall on Thursday 15 December to help people manage their money in the run up to Christmas. The family day will be full of fun activities to keep the children entertained as well as quizzes designed to help people think about the way they spend money.

What to do and who to call if snow affects your flight, there’s a sudden power cut, or your pipes freeze or burst, are just three of the topics covered in the Consumer Council’s new ‘Weather the Winter’ leaflet, which launches the Council’s Winter Campaign today (7 December).