Featured research

View our featured research on important topics impacting Northern Ireland consumers at the moment.

  • Northern Ireland Household Expenditure Tracker

    A quarterly publication that shows what households in Northern Ireland are experiencing financially, including changes to their income, expenditure and in which areas they are spending most of their money. 

  • Cost of living pulse surveys

    Quarterly pulse surveys which gathers consumer perceptions and experiences of the cost of living crisis in Northern Ireland. 

  • Consumer attitudes to energy transition

    As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.

  • Financial Services in Northern Ireland

    We carry out research to quantify the lived experience in Northern Ireland relating to financial services, focusing on financial exclusion, access to cash and borrowing, and levels of lending, savings and debt.

Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Q4 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2023.

Q4 2023 - Northern Ireland Household Expenditure Tracker Household_ Expenditure_ Tracker_2023_Q4_AV.pdf

Consumer views on water

A research project regarding the following: consumer views of NI Water; consumer perspectives on NI Water policy priorities; and consumer attitudes to environmental and climate change issues relating to water and sewerage services.

Consumer views on water Consumer_views_ on_water.pdf

Electric Vehicles Consumer Research - Full Report

Research using surveys and interviews to consider the public electric vehicle charging infrastructure in Northern Ireland and of those thinking of switching from a petrol or diesel vehicle to electric.

Electric Vehicles Consumer Research - Full Report Electric_Vehicles_Consumer_Research_Full_Report_210524.PDF
Topic
107 research reports available

Lending, Savings and Debt Research: Northern Ireland Consumers

Lending, Savings and Debt Research: Northern Ireland Consumers 

Lending, Savings and Debt Research: Northern Ireland Consumers Lending_Savings_Debt_Research.pdf

Housing Rights - A Vicious Cycle (Overview)

Housing Rights - A Vicious Cycle (Overview)

Housing Rights - A Vicious Cycle (Overview) Housing_Rights_A_Vicious_Cycle_Overview.pdf

Housing Rights - A Vicious Cycle

Housing Rights - A Vicious Cycle

Housing Rights - A Vicious Cycle Housing_Rights_A_Vicious_Cycle_Report.pdf

The Impact of COVID-19 - Christians Against Poverty (Overview)

The Impact of COVID-19 - Christians Against Poverty (Overview)

The Impact of COVID-19 - Christians Against Poverty (Overview) Impact_of_COVID_Christians_Against_Poverty_Overview.pdf

The Impact of COVID-19 - Christians Against Poverty

The Impact of COVID-19 - Christians Against Poverty

The Impact of COVID-19 - Christians Against Poverty Impact _of_COVID_Christians_Against_Poverty.pdf

Illegal Lending - The Story Continues (Overview)

Advice NI - Illegal Lending - The Story Continues (Overview)

Illegal Lending - The Story Continues (Overview) Illegal_Lending_Story_Continues_Overview.pdf

Illegal Lending - The Story Continues

Advice NI - Illegal Lending - The Story Continues 

Illegal Lending - The Story Continues Illegal_Lending _Story_Continues.pdf

Pulse survey: Northern Ireland consumers and the cost of living - July 2022

Findings from our July 2022 pulse survey.

Pulse survey: Northern Ireland consumers and the cost of living - July 2022 Cost_of_Living_Pulse_Survey_1.pdf

Q1 2022 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from January to March 2022.

Q1 2022 Northern Ireland Household Expenditure Tracker Q1_2022_NI_Household_Expenditure_Tracker.pdf

Consumer Priorities for Electric Vehicle Charging Infrastructure in Northern Ireland

Consumer Priorities for Electric Vehicle Charging Infrastructure in Northern Ireland - July 2022

Consumer Priorities for Electric Vehicle Charging Infrastructure in Northern Ireland Consumer_Priorities_for_NI.pdf

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.