Featured research

View our featured research on important topics impacting Northern Ireland consumers at the moment.

  • Northern Ireland Household Expenditure Tracker

    A quarterly publication that shows what households in Northern Ireland are experiencing financially, including changes to their income, expenditure and in which areas they are spending most of their money. 

  • Cost of living pulse surveys

    Quarterly pulse surveys which gathers consumer perceptions and experiences of the cost of living crisis in Northern Ireland. 

  • Consumer attitudes to energy transition

    As Northern Ireland works towards achieving net zero targets by 2050, we are carrying out ongoing research into what consumers think about this and how they are impacted.

  • Financial Services in Northern Ireland

    We carry out research to quantify the lived experience in Northern Ireland relating to financial services, focusing on financial exclusion, access to cash and borrowing, and levels of lending, savings and debt.

Consultation responses

In our consultation responses, we use evidence-based insights to promote and safeguard the interests of consumers in Northern Ireland, advocating on their behalf.

View our consultation responses below.

Our recent insights

Q4 2023 - Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2023.

Q4 2023 - Northern Ireland Household Expenditure Tracker Household_ Expenditure_ Tracker_2023_Q4_AV.pdf

Consumer views on water

A research project regarding the following: consumer views of NI Water; consumer perspectives on NI Water policy priorities; and consumer attitudes to environmental and climate change issues relating to water and sewerage services.

Consumer views on water Consumer_views_ on_water.pdf

Electric Vehicles Consumer Research - Full Report

Research using surveys and interviews to consider the public electric vehicle charging infrastructure in Northern Ireland and of those thinking of switching from a petrol or diesel vehicle to electric.

Electric Vehicles Consumer Research - Full Report Electric_Vehicles_Consumer_Research_Full_Report_210524.PDF
Topic
107 research reports available

Northern Ireland Consumer Experience: An overview of EU Exit experiences in 2022

This report identifies consumer feedback across a number of areas such as food, energy, travel, digital services and online shopping. By comparing the results to the survey we conducted in 2021, we can also observe how consumer perceptions and experiences have changed over time.

Northern Ireland Consumer Experience: An overview of EU Exit experiences in 2022 An_Overview_of_EU Exit_Experiences_in_2022.pdf

Impact of scams on Northern Ireland consumers

This research paper highlights the impact of scams on Northern Ireland consumers. It was carried out in 2022 by YouGov.

Impact of scams on Northern Ireland consumers Consumer-Council-Impact-of-Scams-in-Northern-Ireland-2022.pdf

Q4 2021 Northern Ireland Household Expenditure Tracker

The Northern Ireland Household Expenditure Tracker showing data from October to December 2021.

Q4 2021 Northern Ireland Household Expenditure Tracker NI_Household_Expenditure_Tracker_Q4_2021.pdf

Women's Regional Consortium - Women Living with Debt

Women's Regional Consortium - Women Living with Debt 

Women's Regional Consortium - Women Living with Debt Womens_Regional_ Women_Living_Debt.pdf

Women's Regional Consortium - Women Living with Debt (Overview)

Women's Regional Consortium - Women Living with Debt (Overview)

Women's Regional Consortium - Women Living with Debt (Overview) Womens_Regional_Women_Living_Debt_Overview.pdf

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending (Overview)

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending (Overview)

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending (Overview) Impact_of_COVID_Illegal_Money_Lending_Overview.pdf

The impact of Covid-19 and associated lockdown on financial difficulties, debt and illegal money lending

The impact of COVID-19 and associated lockdown on financial difficulties, debt and illegal money lending

The impact of Covid-19 and associated lockdown on financial difficulties, debt and illegal money lending Impact_of_COVID_Illegal_Money_Lending.pdf

NIACRO Barriers to Inclusion (Overview)

NIACRO Barriers to Inclusion (Overview)

NIACRO Barriers to Inclusion (Overview) NIACRO_Barriers_to_Inclusion_Overview.pdf

NIACRO Barriers to Inclusion

NIACRO Barriers to Inclusion 

NIACRO Barriers to Inclusion NIACRO_Barriers_to_Inclusion.pdf

Lending, Savings and Debt Research: Northern Ireland Consumers (Overview)

Lending, Savings and Debt Research: Northern Ireland Consumers (Overview)

Lending, Savings and Debt Research: Northern Ireland Consumers (Overview) Lending_Savings_Debt_Overview.pdf

Research notice

Sometimes research companies conduct research on our behalf. Read our Research notice here.