Publications

Here you will find all Consumer Council corporate publications. If you would like a copy you can download a PDF or contact the Consumer Council on 028 9067 2488.

1 to 5 of 167

The Consumer Council's Corporate Plan 2008-2011
(1.9MB PDF document)

30 July 2008

The Consumer Council is delighted to present its Corporate Plan for the period 2008-2011. We really enjoyed developing the plan and our objective was to make it meaningful, forward-looking and relevant to consumers, our partners and our Government.
The Consumer Council's Guide to Taking Taxis
(1.4MB PDF document)

27 June 2008
Shoppers' Rights Card
(155.5KB PDF document)

2 June 2008
The Draft Quality of Bathing Water Response
(144.0KB DOC document)

30 May 2008
Two-step Guide on How to Challenge Your Bank
(53.0KB PDF document)

28 May 2008

The Consumer Council's Two-step Guide on How to Challenge Your Bank has been updated to reflect the OFT's recent (26 July 2007) decesion to take a High Court test case against eight of the UK's biggest banks and building societies.

1 to 5 of 167

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