Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
105 research reports available

The Northern Ireland Consumer Perspective: Early perceptions and experiences of EU Exit

The Early perceptions and experiences of EU Exit report outlines This report outlines the perceived and real impact of EU Exit on consumers across Northern Ireland. In doing so, it brings together and outlines the key findings from three independently commissioned research studies which explore the early NI consumer experience from January to March 2021.

The Northern Ireland Consumer Perspective: Early perceptions and experiences of EU Exit Early_Perceptions_of_EU_Exit.pdf

Energy Strategy: consumer insight and awareness report

  

Energy Strategy: consumer insight and awareness report Energy_Strategy_Insight_and_Awareness_Report.pdf

Summary document: Empowering and Protecting Energy, Transport and Water Consumers

     

Summary document: Empowering and Protecting Energy, Transport and Water Consumers Decarbonisation_Energy_Transport_Water_Summary.pdf

Summary document: Barriers to transport recovery after COVID-19

  

Summary document: Barriers to transport recovery after COVID-19 Barriers_to_Transport_COVID19_Summary.pdf

Barriers to transport recovery after COVID-19

    

Barriers to transport recovery after COVID-19 Barriers _to_Transport_Recovery_COVID19.pdf

Consumer friendly report: Consumers views on energy transition

We recently carried out research to explore consumers views on energy transition using qualitative research.

This consumer friendly report lays out the key findings and final recommendations.

Consumer friendly report: Consumers views on energy transition Northern_Ireland_consumers_views_on_energy_transition_consumer_friendly_version.pdf

Aviation tax reform: Consultation

   

Aviation tax reform: Consultation Aviation_Tax_Reform_Consultation_0.pdf

Research Report: Older Persons, Public Transport and COVID-19

Read the summary report on Older Persons, Public Transport and COVID-19

Research Report: Older Persons, Public Transport and COVID-19 Older_Persons_Public_Transport_Insight_Report.PDF

Consumer friendly report: consumer experiences of installing renewable technology

We recently carried out research to explore the consumer journey with renewable technologies using qualitative research.

This consumer friendly report lays out the key findings and final recommendations.

Consumer friendly report: consumer experiences of installing renewable technology Consumer_Experiences_of_Installing Renewable Technology in NI_R.pdf

Brexit transition: NI Consumers

Brexit transition: NI Consumers (April 2020)

A report prepared by Ipsos MORI for The Consumer Council for Northern Ireland.

Brexit transition: NI Consumers Brexit_Transition_NI_Consumers.pdf