Research and insights

The Consumer Council commissioned You Gov to conduct research on consumer experiences of using Buy Now Pay Later (BNPL) credit in Northern Ireland.

Read our article about the research findings.

The Northern Ireland Household Expenditure Tracker showing data from April to June 2023.

In response to rising living costs experienced by consumers in Northern Ireland, the Consumer Council commissioned a series of 12 focus group discussions.

We commissioned YouGov to a carry out an online consumer survey to find out consumers experiences regarding online shopping and delivery.

The research took place in January/February 2023 with over 1,000 consumers across Northern Ireland taking part in the survey.

Findings from our July 2023 Pulse Survey.

Research that explores the impact of the current energy crisis on affordability and consumer awareness and understanding of energy transition.

This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason, updated in October 2023.

The Consumer Council commissioned independent research to identify and quantify the EU Exit related issues affecting small and micro businesses receiving parcels, buying goods and supplies, and sending parcels.

The Consumer Council has continued to track the EU Exit related issues that affects the consumer experience when they receive
parcels, shop online and send parcels. This report highlights the key findings from research that was carried out with a representative sample of over 1,000 Northern Ireland consumers in August 2022, November 2022 and February/March 2023, and from four focus groups that took place in January 2023.

Our latest Pulse Survey from Northern Ireland's consumers acts as a temperature check of how they are feeling during the cost-of-living crisis.

View the results from July 2023 here.