Research and insights

We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.

Topic
107 research reports available

Consumer friendly report: Impact of Digitalisation on Northern Ireland consumers

We commissioned research to explore the speed of digitalisation and the reliance consumers have on technology. This report also looks at how this is impacting Northern Ireland consumers now and how it will impact them in the future.

This consumer friendly report lays out the key findings and final recommendations.

Impact of Digitalisation on Northern Ireland consumers

We commissioned research to explore the speed of digitalisation and the reliance consumers have on technology. This report also looks at how this is impacting Northern Ireland consumers now and how it will impact them in the future.

You can also read the consumer friendly report which lays out the key findings and final recommendations.

The Northern Ireland Consumer Perspective: Early perceptions and experiences of EU Exit

The Early perceptions and experiences of EU Exit report outlines This report outlines the perceived and real impact of EU Exit on consumers across Northern Ireland. In doing so, it brings together and outlines the key findings from three independently commissioned research studies which explore the early NI consumer experience from January to March 2021.

Energy Strategy: consumer insight and awareness report

  

Summary document: Empowering and Protecting Energy, Transport and Water Consumers

     

Summary document: Barriers to transport recovery after COVID-19

  

Barriers to transport recovery after COVID-19

    

Consumer friendly report: Consumers views on energy transition

We recently carried out research to explore consumers views on energy transition using qualitative research.

This consumer friendly report lays out the key findings and final recommendations.

Aviation tax reform: Consultation

   

Research Report: Older Persons, Public Transport and COVID-19