We can help you with unresolved complaints about energy, water, postal services, and transport in Northern Ireland.
Information on your consumer rights, ways to save money, and how to make sure you are getting what you are entitled to.
Information on how we help businesses with energy, water, and postal services.
Research and insights into consumer experiences in Northern Ireland.
Information about who the Consumer Council for Northern Ireland is, what we do, our team members and our performance.
We conduct research to understand the lived experience of consumers in Northern Ireland and use this to represent you and advocate on your behalf.
This report focusses on consumer access to postal services at post offices.
In this Concessionary Fares Policy Paper we make a number of recommendations on the Concessionary Fare Scheme.
The Northern Ireland Household Expenditure Tracker showing data from July to September 2022.
Findings from our January 2023 pulse survey.
This is an overview note on the number of GB retailers who have ceased to deliver to Northern Ireland citing EU Exit as the reason.
This report, provided by Grant Thornton, details the importance of the consumer to the Northern Ireland economy.
Findings from our November 2022 pulse survey.
The Northern Ireland Household Expenditure Tracker showing data from April to June 2022.
Consumer Food Shopping Experience research. June 2022.
Report on the cost and availability of a Minimum Essential Food Basket. August 2022.
