Rachael Cray, Head of Money Affairs said: “The Consumer Council is disappointed that ten more Ulster Bank branches are scheduled for closure in February 2015. This announcement means by next February, Northern Ireland’s big four banks’ will have closed 77 branches in the last four years (31 per cent of the bank branch network).
The Consumer Council has today welcomed the decision made by the UK Financial Regulators to fine RBS, Nat West and Ulster Bank £56 million for their computer failures in June 2012, which resulted in thousands of customers being unable to view their balances or know if direct debits had been paid.
Opinion Piece: How regulated competition in the local energy market is benefiting domestic consumers
Opinion piece by Richard Williams, Head of Energy at the Consumer Council.
Householders rely on energy for almost all of their everyday activities. Recent Consumer Council research showed that in terms of household budgets, it is the top concern.
The Consumer Council and NICVA have welcomed the Financial Conduct Authority’s (FCA) announcement on price cap measures to be introduced on payday loans from 2nd January 2015.
The Consumer Council today welcomed the Competition and Market Authority’s (CMA) decision to launch a full market investigation into the Personal Current Account (PCA) Market.
The Consumer Council has today revealed that despite positive signs emerging in the wider economy, these are not filtering through to consumers, with 70 per cent not yet feeling the green shoots of economic recovery.
Consumer Council welcomes Supreme Court decisions on compensation for flight delays and cancellation
The Consumer Council welcomes the landmark air decisions by the Supreme Court last week which confirms the rights of passengers caught out by flight delays and cancellations.
Consumers who shop around and switch could save up to £158 on average per year on their electricity
Come along to the Consumer Council’s ‘Energy Switch and Save’ event for free and independent information on the energy switching process and bring along your bill to find out if you are on the best deal.
This event will take place on:
• Monday 20 October - 1pm to 3pm at the City Hotel, Derry/Londonderry
• Thursday 23 October 1pm – 3pm at the Spires Conference Centre, Belfast
The Consumer Council is pleased to see improvements in punctuality across all services following today’s publication of Translink’s Charter Monitoring Results for Spring 2014.
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