The Consumer Council has a responsibility to represent energy consumers in Northern Ireland. We do this by working with the energy companies, the Utility Regulator and our social partners, and by lobbying government to ensure that consumers are placed at centre of all decision making.
There are many challenges facing the energy industry including: tackling fuel poverty; delivering competition; developing renewable energy and energy efficiency measures; and deciding on Northern Ireland's energy future. We will continue to listen to consumers and represent their interests during all of these debates. We also handle complaints about electricity, natural gas and coal. Click on the icons on the left to find out more information.
Electricity, gas and water suppliers in Northern Ireland offer a range of free additional services if you have a disability, are an older consumer or need extra help for any other reason.
To find out more about these services you can contact your supplier, please use the link below for a list of suppliers and their contact details :