The Consumer Council has a responsibility to represent energy consumers in Northern Ireland. We do this by working with the energy companies, the Utility Regulator and our social partners, and by lobbying government to ensure that consumers are placed at centre of all decision making.
There are many challenges facing the energy industry including: tackling fuel poverty; delivering competition; developing renewable energy and energy efficiency measures; and deciding on Northern Ireland's energy future. We will continue to listen to consumers and represent their interests during all of these debates. We also handle complaints about electricity, natural gas and coal. Click on the icons on the left to find out more information.
