Personal Finances
Siobhan Rafferty
05th June 2018

Consider Your Options, Consumer Council Advises Ulster Bank Customers

The Consumer Council is supporting Ulster Bank customers ahead of the closure of a further six branches in June 2018.

The branches due to close are: Draperstown (12 June); Dromore and Dungiven (19 June); Irvinestown (20 June); Moira (26 June); and Stewartstown (27 June).

Dr Catriona MacArthur, Director of Consumer Insight, Empowerment and Protection at The Consumer Council said: “It can be worrying and inconvenient when a bank branch closes so our advice is to think about your particular needs and preferences when it comes to banking; then contact Ulster Bank on 0345 948 2222 to check how those needs can be met in the future. You could consider online, mobile or telephone banking.

“If you are not satisfied, take a look at The Consumer Council’s financial services map showing alternative banking services in your area. Consider switching if that is the best choice for you,” concluded Catriona.

The Consumer Council has produced a range of materials and guides to help affected customers including a branch closure factsheet, a personal banking guide, a guide to switching banks, and a current account comparison table. All of these are available free of charge by contacting The Consumer Council on 0800 121 6022 or emailing [email protected].  Alternatively they can be downloaded from www.consumercouncil.org.uk.