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Our principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland.

We have specific statutory duties in relation to energy, postal services, transport, and water and sewerage. These include considering consumer complaints and enquiries, carrying out research and educating and informing consumers.      

Cosnumer Council logo with list of sections around it

Who we are and what we do

The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.

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How we work

This section includes information relating to corporate strategy and planning, including our Corporate Plan and Annual Forward Work Programme.

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Lists & Registers

This section includes information held in registers required by law and the Register of Interests for Consumer Council Board Members and staff.

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