Water

Cost of Living

Consumer Insight Survey 2019 - Summary Report

In February 2019 YouGov conducted a survey across Northern Ireland on behalf of The Consumer Council to understand key consumer issues. This report covers key findings around Northern Ireland consumers and their household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Water

The Consumer Council urges Northern Ireland businesses to get a free Water Bill Health Check

Non-domestic water and sewerage charges set to rise by 2.7%

Water

Cost of Living

Enquiries and Complaints Report 2017-18

This report covers all contacts received by The Consumer Council from consumers for the year to 31 March 2018.  

Corporate Reports

Water

Extra help from NIE Networks and NI Water

The Consumer Council encourages consumers to register their details if they need additional support.

Cost of Living

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues. 

Cost of Living

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues. 

Business

Consumer Clinic

We are inviting consumers and businesses to come along to our drop-in Consumer Clinic with questions or complaints relating to any consumer issues.