Transport

Cost of Living

Consumer Parliament 2020

Venue TBC. 

The Consumer Council's fourth annual Consumer Parliament. 

Cost of Living

Consumer Parliament Report 2019

The Consumer Council's Third Annual Consumer Parliament. 

Corporate Reports

Cost of Living

Consumer Insight Survey 2019 - Summary Report

In February 2019 YouGov conducted a survey across Northern Ireland on behalf of The Consumer Council to understand key consumer issues. This report covers key findings around Northern Ireland consumers and their household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Transport

The Consumer Council comments on latest Translink performance results

Following today’s publication of Translink’s Charter Autumn 2018 Monitoring Results, The Consumer Council is happy to see that Translink have continued to deliver high levels of customer satisfaction across its bus, rail and coach services. 

Transport

Portugal and Spain strike action - Potential flights impact

Strike action by fuel tank drivers in Portugal and airport workers throughout Spain may affect flights to and from Portugal and Spain over the Easter period.

Transport

Be EGGstra prepared if you are travelling this Easter

Travelling during popular times, such as the Easter period, can be busier and more stressful than usual. Following some recent disruptions to air and sea travel, The Consumer Council has put together some tips to help your Easter break go as smoothly as possible.

Transport

Affected by Ryanair cancelled flights? Know your rights

As the statutory body representing air passengers flying in and out of Northern Ireland, The Consumer Council is providing advice to those impacted by Ryanair’s decision to cancel flights.

Transport

The Consumer Council advice for Flybe customers following further cancellations

The Consumer Council is advising Flybe customers on their passenger rights, following the announcement of further cancellations of flights in and out of George Best Belfast City Airport on Friday 5 April 2019.