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Scams

Cost of Living

Consumer Insight Survey 2022

In 2022 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Corporate Reports

EU Exit

2021-2022 Forward Work Programme

    

Corporate Reports

Cost of Living

2022-23 Draft Forward Work Programme

2022-2023 Draft Forward Work Programme

Corporate Reports

Scams

7 out of 10 people have experienced potential rip-offs online, worrying new CMA research reveals

The CMA has today launched a brand-new campaign “The Online Rip-Off Tip-Off” to help shoppers spot and avoid misleading online practices that could result in them being ripped off. 

Scams

A new inclusive programme to help people with learning difficulties avoid scams.

Cost of Living

Consumer Insight Survey 2021

In 2021 YouGov conducted a survey to provide us with an insight into consumer issues across Northern Ireland. This report covers the key findings on consumers household expenditure, if they shop around for essential goods and services and switch and save. In addition, it also highlights if they have been targeted by scams and how well they know their consumer rights.

Research Reports

Scams

Shop Safe and Avoid Scams on Black Friday and Cyber Monday

Shopping from the comfort of your sofa on a phone or tablet is a task many of us now do on a regular basis, with more than 25% of the population doing the bulk of their Christmas shopping online. But 40% of shoppers in Northern Ireland have been targeted by scams in the last few years, and, as Black Friday and Cyber Monday approach, we want to remind shoppers to be scam aware as they hunt for bargains.

Scams

ScamwiseNI partners combine efforts to reduce financial crime in Northern Ireland

ScamwiseNI Partnership organisations are working together to educate consumers and businesses on legislation that is in place to help safeguard them and their money, protecting them from scams and financial crime.

Scams

The Banking Protocol

The Banking Protocol is a UK-wide initiative meaning that branch staff in financial institutions may ask you questions when you make a deposit, withdraw cash or make a transfer. This is in place because financial institutions want to protect you and your money to keep you safe from scams, fraud and financial crime. Report financial crime to Action Fraud on 0300 123 2040 or the Police Service of Northern Ireland (PSNI) on 101. Find out more on our Banking Protocol web page.

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